Zudio Recruitment 2023

The Customer Care Agent (Fresher) is responsible for providing excellent customer service to Zudio customers. This includes tasks such as answering customer inquiries, resolving customer complaints, and providing information about Zudio's products and services. This is an entry-level position that offers the opportunity to learn about customer service principles and practices and gain experience in a leading Indian fashion retail company.

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• Answer customer inquiries via phone, email, and social media
• Resolve customer complaints quickly and efficiently
• Provide information about Zudio's products and services
• Assist customers with placing orders and tracking shipments
• Process returns and refunds
• Collect and document customer feedback

Zudio Jobs Near Me

Skill

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software
• Ability to learn quickly and adapt to new technologies