Position title
Zomato Recruitment 2023 - New Jobs - Customer Service Trainee Post
Job Location
India
Remote work from: India




Base Salary
USD10,500-USD17,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Zomato Recruitment 2023

Are you passionate about delivering exceptional customer service? Do you thrive in a dynamic and fast-paced environment? Join our team as a Customer Service Trainee at Zomato and embark on a rewarding journey where your dedication and enthusiasm will play a pivotal role in creating positive experiences for our valued customers.

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Responsibilities:

  1. Customer Engagement:
    • Interact with customers via multiple channels, including phone, email, and chat, providing prompt and courteous assistance.
    • Address customer inquiries, concerns, and feedback with empathy and a commitment to resolution, ensuring a positive customer experience.
  2. Order Management:
    • Effectively manage and process customer orders, ensuring accuracy and timeliness in collaboration with other departments.
    • Troubleshoot and resolve order-related issues, working closely with the operations team to guarantee seamless order fulfillment.



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Skills:

  1. Communication Skills:
    • Exceptional verbal and written communication skills with a keen ability to convey information clearly and concisely.
    • Active listening skills to understand customer needs and provide tailored solutions.
  2. Problem-Solving:
    • Strong analytical and problem-solving skills to address customer concerns and find effective resolutions.
    • Ability to think on your feet and make quick, informed decisions to ensure customer satisfaction.
Important Links

Find the Link in Apply Now Button



Date posted
November 18, 2023
Valid through
March 31, 2024
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Position: Zomato Recruitment 2023 - New Jobs - Customer Service Trainee Post

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