Zomato Recruitment 2023

Zomato is looking for a passionate and customer-oriented Implementation Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for helping our restaurant partners implement Zomato's technology solutions, including our restaurant management system, online ordering system, and delivery management system.

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Responsibilities:

• Work with restaurant partners to understand their business needs and develop a customized implementation plan
• Install and configure Zomato's technology solutions
• Provide training to restaurant staff on how to use Zomato's technology solutions
• Troubleshoot any technical issues that restaurant partners encounter
• Provide ongoing support to restaurant partners to ensure that they are able to use Zomato's technology solutions effectively

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and software
• Knowledge of restaurant management systems and online ordering systems (a plus)

Qualifications

• Bachelor's degree in computer science, information technology, or a related field (preferred)
• 0-1 year of experience in implementing technology solutions in the restaurant industry (a plus)