Zomato Recruitment 2023

Zomato is looking for a passionate and customer-oriented Front Office Executive to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Zomato customers, from the moment they walk into our office to the moment they leave.

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Responsibilities:

• Welcome and greet customers
• Answer customer questions and concerns
• Provide information about Zomato products and services
• Process customer orders and payments
• Resolve customer issues and complaints in a timely and professional manner
• Collect and analyze customer feedback to identify areas for improvement

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Skills & Qualifications:

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer service software
• Knowledge of Zomato products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in a customer service role (a plus)