Zomato Recruitment 2023

Zomato is looking for a passionate and customer-oriented Email Support Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing timely and accurate support to Zomato customers via email.

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Responsibilities:

• Respond to customer emails in a timely and professional manner
• Resolve customer issues and complaints related to Zomato products and services
• Provide information and assistance to customers with their Zomato orders
• Collect and analyze customer feedback to identify areas for improvement
• Stay up-to-date on the latest Zomato products and services to provide accurate and informed information to customers

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Skills & Qualifications:

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and email software
• Knowledge of Zomato products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)