Zomato Recruitment 2023

Zomato is looking for Help Desk Technicians to join our growing team and help us provide excellent support to our customers. The ideal candidate will have a strong understanding of computer hardware and software, and be able to troubleshoot and resolve technical issues quickly and efficiently. They will also have excellent communication and interpersonal skills.

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• Respond to customer inquiries and requests in a timely and professional manner.
• Troubleshoot and resolve technical issues with Zomato's products and services.
• Provide customers with technical support and guidance.
• Document and track customer issues.
• Escalate complex issues to the appropriate team.

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• Skills

  • Strong understanding of computer hardware and software.
  • Ability to troubleshoot and resolve technical issues.
  • Excellent communication and interpersonal skills.
  • Ability to work independently and as part of a team.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office Suite.

  Qualifications

  • Bachelor's degree in Computer Science or a related field.
  • 1-2 years of experience in technical support.