Zomato Recruitment 2023

Zomato is looking for a Front Desk Manager to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will have a strong understanding of the hospitality industry and customer service best practices. They will also be able to manage and lead a team of front desk staff and ensure that all of our customers have a positive experience.

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• Oversee the day-to-day operations of the front desk.
• Manage and lead a team of front desk staff.
• Greet and welcome customers.
• Check in and out guests.
• Handle customer inquiries and complaints.
• Provide information about Zomato's products and services.
• Maintain a clean and organized front desk area.

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• Skills

  • Strong understanding of the hospitality industry and customer service best practices.
  • Excellent communication and interpersonal skills.
  • Ability to manage and lead a team.
  • Ability to work under pressure and meet deadlines.
  • Proficiency in Microsoft Office Suite.

  Qualifications

  • Bachelor's degree in Hospitality Management, Business Administration, or a related field.
  • 1-2 years of experience in a front desk management role.