Zomato New Recruitment 2024

As a Customer Service Supervisor at Zomato, you will play a pivotal role in ensuring exceptional customer service and satisfaction. Your leadership will guide our customer service team to deliver top-notch support to Zomato users. Here’s a detailed job description tailored to meet your requirements:

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Responsibilities:

1. Team Management:
   • Oversee and assess the activities of the customer service staff.
   • Provide regular performance-related feedback to team members.
2. Daily Operations:
   • Strategize and monitor daily customer service operations.
   • Assist customer service staff with duties as needed.
3. Complaint Resolution:
   • Investigate and solve product and service complaints.

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Skills:

1. Bachelor’s degree in any field.
2. Excellent communication skills (both verbal and written).
3. Strong problem-solving abilities.
4. Empathy and customer-centric mindset.
5. Freshers are welcome! Prior internships or coursework

Tags

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