Zomato New Recruitment

As a Customer Service Manager at Zomato, you will be responsible for overseeing and leading our customer service team. You will ensure that our customers receive outstanding support and all their needs are met.

Zomato Careers

Responsibilities:

Team Management: Oversee and lead the customer service team.
Customer Service: Ensure customer satisfaction by providing excellent customer service.
Training: Train and mentor new customer service agents.
Performance Monitoring: Monitor team performance and report on metrics

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Skills:

Leadership Skills: Ability to lead and motivate a team.
Communication Skills: Excellent written and verbal communication skills.
Problem-Solving Skills: Ability to handle customer complaints and provide appropriate solutions.
Organizational Skills: Ability to manage multiple tasks and deadlines.

Tags

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