Zomato New Recruitment

As a Customer Service Representative at Zomato, you will be the first point of contact for our customers. You will be responsible for handling customer inquiries, resolving issues, and ensuring a high level of customer satisfaction.

Zomato Careers

Responsibilities:

1. Customer Service: Respond to customer inquiries via phone, email, and chat.
2. Issue Resolution: Identify customer issues and provide appropriate solutions.
3. Product Knowledge: Stay updated on Zomato’s services to provide accurate information to customers.
4. Feedback Collection: Collect customer feedback and relay it to the relevant departments for service improvement.

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Skills:

1. Communication Skills: Excellent verbal and written communication skills.
2. Problem-Solving Skills: Ability to troubleshoot and resolve customer issues.
3. Customer Service: Strong customer service skills and a customer-centric approach.
4. Teamwork: Ability to work effectively in a team.

Tags

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