Yes Bank Recruitment 2023

Yes Bank is looking for a passionate and customer-oriented Video KYC Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for conducting video KYC interviews with customers, verifying their identity and documents, and updating customer records.

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Responsibilities:

• Conduct video KYC interviews with customers
• Verify customer identity and documents
• Update customer records
• Answer customer questions and concerns
• Resolve customer issues and complaints in a timely and professional manner

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Skills and Qualifications:

Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong attention to detail and accuracy
• Proficient in using computers and video conferencing software
• Knowledge of KYC regulations and procedures (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)