VI Recruitment 2024

As a Customer Support representative at VI, you will be the first point of contact for our customers. You will be responsible for providing product information, resolving issues, and ensuring a high level of customer satisfaction.

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Responsibilities:

Customer Service: Respond to customer inquiries via phone, email, and chat.
Issue Resolution: Identify customer issues and provide appropriate solutions.
Product Knowledge: Stay updated on VI’s products and services to provide accurate information to customers.
Feedback Collection: Collect customer feedback and relay it to the relevant departments for product improvement.

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Skills:

Communication Skills: Excellent verbal and written communication skills.
Problem-Solving Skills: Ability to troubleshoot and resolve customer issues.
Customer Service: Strong customer service skills and a customer-centric approach.
Teamwork: Ability to work effectively in a team.

Tags:

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