VI Recruitment 2024

As a Customer Care Executive at VI, you will be the first point of contact for both existing and new customers. You will be responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller.

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Responsibilities:

1. 1. Customer Service: Handle customer inquiries, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
   2. Maintain Records: Keep records of customer interactions, process customer accounts, and file documents.
   3. Product Knowledge: Develop a deep understanding of VI’s products and services to facilitate effective customer engagement.
   4. Teamwork: Collaborate with the team to achieve objectives and maintain service levels.

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Skills:

1. Excellent communication and interpersonal skills.
2. Ability to handle stressful situations appropriately.
3. Comfortable using computers.
4. Experience with CRM systems and practices.

Tags: 

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