Tata Motors Recruitment 2023

Tata Motors is looking for a Customer Support Representative to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will be a highly motivated and results-oriented individual with a strong customer focus. You will be responsible for handling customer inquiries and requests, resolving customer issues, and providing information about Tata Motors' products and services.

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Responsibilities

• Handle customer inquiries and requests via phone, email, and chat
• Resolve customer issues
• Provide information about Tata Motors' products and services
• Troubleshoot technical problems
• Assist with returns and exchanges
• Collect and analyze customer feedback
• Escalate complex issues to the appropriate team members

Tata Motors Jobs Near Me

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Strong customer focus and interpersonal skills
• Excellent communication and writing skills
• Ability to work independently and as part of a team