Tata Motors Recruitment 2023

Tata Motors is looking for a passionate and customer-oriented Customer Service Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing world-class customer service to Tata Motors' customers, resolving their issues and concerns, and helping them to get the most out of our products and services.

Tata Motors Jobs Near Me

Responsibilities:

• Provide excellent customer service to Tata Motors' customers over the phone, email, and chat
• Resolve customer issues and concerns in a timely and efficient manner
• Provide information and advice on Tata Motors' products and services
• Build and maintain relationships with customers
• Gather and analyze customer feedback to identify areas for improvement

Tata Motors Jobs Near Me

Skills and Qualifications:

• Skills

  • Excellent customer service and communication skills
  • Ability to work independently and as part of a team
  • Strong problem-solving and analytical skills
  • Proficiency in using computers and customer relationship management (CRM) software
  • Knowledge of Tata Motors' products and services (a plus)

  Qualifications

  • High school diploma or equivalent
  • Fresher