Tata Motors Recruitment 2023

Tata Motors, a pioneer in the automotive industry, is seeking a dynamic and customer-focused Retail Sales Associate to join our team. As a leading global automobile manufacturer, we are committed to creating innovative and reliable vehicles that redefine the driving experience.

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Responsibilities:

• 1. Customer Engagement and Consultation: Engage with customers in a friendly and professional manner, understanding their automotive needs and preferences. Provide insightful product information, conduct test drives, and guide customers through the entire sales process, ensuring an exceptional buying experience.
  2. Sales Target Achievement: Drive sales targets by actively promoting Tata Motors' product lineup. Utilize effective sales techniques to convert inquiries into sales, negotiate terms, and close deals. Collaborate with the sales team to strategize and implement initiatives for achieving and exceeding sales goals.
  3. Post-Sales Support: Foster long-term relationships with customers by ensuring a smooth post-sales experience. Address customer inquiries, facilitate delivery processes, and provide support with vehicle customization options. Collaborate with service teams to enhance overall customer satisfaction and loyalty.

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Skills:

1. Customer-Centric Approach: A passion for understanding and meeting customer needs, coupled with excellent interpersonal skills to build lasting relationships.
2. Sales Acumen: Proven ability to drive sales and meet targets, with strong negotiation and persuasion skills. Prior experience in retail sales, preferably in the automotive industry, is a plus.
3. Communication Skills: Effective verbal and written communication skills, with the ability to articulate technical information in an understandable way. Proficiency in local languages is an advantage.