Tata Motors Recruitment 2023

As a Collections Manager at Tata Motors, you will play a pivotal role in managing and optimizing the collections process. We are seeking a dynamic and results-driven professional to join our finance team, ensuring the timely and efficient recovery of outstanding debts while maintaining positive customer relationships.

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Responsibilities:

• 1. Strategic Debt Recovery:
     • Develop and implement effective debt collection strategies in alignment with organizational goals.
     • Analyze and assess delinquent accounts, creating tailored plans to recover outstanding payments.
     • Collaborate with cross-functional teams to streamline processes and enhance the overall debt recovery ecosystem.
  2. Customer Relationship Management:
     • Foster positive relationships with customers while effectively communicating the importance of timely payments.
     • Provide guidance and support to customers facing financial challenges, exploring alternative payment arrangements when necessary.
     • Conduct regular follow-ups to ensure customers are informed and engaged in the debt resolution process.

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Skills:

1. Communication Skills:
   • Excellent verbal and written communication skills to interact effectively with customers and internal teams.
   • Ability to articulate complex financial information in a clear and understandable manner.
2. Negotiation and Problem-Solving:
   • Strong negotiation skills to reach mutually beneficial agreements with customers.
   • Proven ability to analyze problems, think critically, and implement effective solutions.
3. Analytical Aptitude:
   • Proficiency in data analysis tools to interpret financial data and make informed decisions.
   • Strong attention to detail and the ability to derive actionable insights from complex datasets.