Tata Motors Recruitment 2022

The Client Service Specialist position at Tata Motors is a great opportunity for a professional to join a leading automotive company in India and to play a key role in developing and executing marketing campaigns that help Tata Motors grow its customer base and increase brand awareness.

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Responsibilities

• Provide excellent customer service to Tata Motors customers via phone, email, chat, and in person.
• Respond to customer inquiries and resolve issues in a timely and efficient manner.
• Escalate complex issues to the appropriate team for resolution.
• Build and maintain positive relationships with customers.
• Collect and analyze customer feedback to improve Tata Motors products and services.

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Skills

• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong problem-solving and analytical skills.
• Ability to manage multiple tasks simultaneously.
• Customer service-oriented mindset.

Qualifications

• Bachelor's degree in a related field or equivalent experience.
• 1-2 years of experience in customer service or a related field.
• Strong written and verbal communication skills.
• Ability to work independently and as part of a team.