Swiggy Recruitment 2022

The Customer Care Associate (Fresher) is responsible for providing excellent customer service to Swiggy customers. This includes tasks such as answering customer inquiries, resolving customer complaints, and providing information about Swiggy's products and services. This is an entry-level position that offers the opportunity to learn about customer service principles and practices and gain experience in a leading Indian food delivery company.

Swiggy

Jobs near me

• Answer customer inquiries via phone, email, and social media
• Resolve customer complaints quickly and efficiently
• Provide information about Swiggy's products and services
• Assist customers with placing orders and tracking deliveries
• Process refunds and cancellations
• Collect and document customer feedback

Swiggy

Jobs Near Me

Skill

• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite and customer relationship management (CRM) software
• Ability to learn quickly and adapt to new technologies