Swiggy Recruitment 2024

We are seeking a dedicated and experienced Customer Service Supervisor to join our team at Swiggy. The ideal candidate will have a strong background in customer service and team management.

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Responsibilities:

1. Team Supervision: Supervise the customer service team, ensuring that all customer queries and complaints are addressed in a timely and professional manner.
2. Training: Provide training to the customer service team to ensure they are equipped to handle customer queries effectively.
3. Performance Monitoring: Monitor the performance of the customer service team and provide feedback to improve customer service.

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Skills:

1. Leadership Skills: Strong leadership skills with the ability to manage and motivate a team.
2. Communication Skills: Excellent written and verbal communication skills.
3. Problem-Solving Skills: Ability to solve complex customer issues effectively and efficiently.

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