Snapdeal Recruitment 2023

Are you passionate about providing excellent customer service? Do you have a strong desire to learn and grow? If so, we invite you to apply for the Customer Service Trainee position at Snapdeal!

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Responsibilities

• Attend training sessions to learn about Snapdeal's products, services, and policies
• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely and efficient manner
• Escalate complex issues to the appropriate team
• Provide feedback on customer interactions and identify areas for improvement

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Skills

• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team

Qualifications

• Bachelor's degree or equivalent
• Strong written and verbal communication skills
• Experience in customer service or a related field is a plus