Snapdeal Recruitment 2024

We are looking for a Customer Care Executive to join our team. In this role, you will be the first point of contact for our customers, helping them with their queries and guiding them through our products and services.

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Responsibilities:

Customer Service: Respond to customer inquiries via phone, email, and chat.
Problem Solving: Identify customer needs and help customers use specific features.
Feedback Collection: Analyze and report product malfunctions for the tech team.

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Snapdeal Careers

Skills:

Communication: Excellent verbal and written communication skills.
Empathy: Ability to empathize with and prioritize customer needs.
Patience: Patience when handling tough cases.

Tags:

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