Snapdeal Recruitment 2024

As a Customer Officer at Snapdeal, you will be the first point of contact for customers with queries, complaints, feedbacks, requests, etc. Ensuring customer satisfaction by providing excellent customer service is your main goal.

Snapdeal Jobs Near Me

Responsibilities:

1. Customer Service: Respond to customer inquiries via phone, email, and chat.
2. Problem Solving: Resolve customer complaints or issues promptly and professionally.
3. Feedback Collection: Collect customer feedback and work with teams to improve services.
4. Record Keeping: Maintain records of customer interactions and transactions.
5. Teamwork: Collaborate with team members to ensure a seamless customer service experience.

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Skills:

1. Excellent communication and interpersonal skills.
2. Good problem-solving skills and a customer-oriented approach.
3. Ability to handle stressful situations.
4. Proficiency in MS Office Suite.
5. Knowledge of customer service principles and practices.

Tags: 

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