Snapdeal Recruitment 2024

We are seeking a dedicated and empathetic Customer Service Representative to join our team. The ideal candidate will have a strong background in customer service and excellent communication skills.

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Responsibilities:

Customer Support: Respond to customer inquiries via phone, email, and chat, providing product information and resolving any issues promptly.
Feedback Collection: Collect customer feedback and work with the team to improve our products and services.
Record Keeping: Maintain accurate records of customer interactions, transactions, comments, and complaints.

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Skills:

Communication Skills: Excellent communication and interpersonal skills to effectively deal with customers and team members.
Problem-Solving Skills: Strong problem-solving skills to handle customer complaints and provide appropriate solutions.
Organizational Skills: Strong organizational skills to manage multiple tasks and customers.

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