Snapdeal Recruitment 2024

We are looking for a dedicated and empathetic Customer Care Executive to join our team at Snapdeal. This role is an excellent opportunity to enhance your customer service skills while working for one of the leading e-commerce companies in India.

Snapdeal Jobs Near Me

Responsibilities:

1. Customer Support: Respond to customer inquiries via phone, email, and chat, ensuring that high customer satisfaction is maintained.
2. Problem Resolution: Identify customer needs, clarify information, and provide solutions to customer issues.
3. Feedback Collection: Collect customer feedback and work with internal teams to ensure continuous improvement of service.
4. Record Keeping: Maintain records of customer interactions and transactions, recording details of inquiries, complaints, and comments.

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Snapdeal Careers

Skills:

1. Communication: Excellent written and verbal communication skills.
2. Empathy: Ability to empathize with and prioritize customer needs.
3. Patience: Patience in dealing with confused or irate customers.
4. Tech-Savvy: Proficiency in necessary technology, including computers, software applications, phone systems, etc.

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