Position title
Rapido Recruitment 2023 - New Jobs - Customer Service Supervisor Post
Job Location
India
Remote work from: India
Base Salary
USD12,500-USD20,500 Per month
Qualifications
Graduation
Employment Type
Full-time
Description
Rapido Recruitment 2023
At Rapido, we're revolutionizing the way people commute. As a leading player in the ride-hailing industry, we are dedicated to providing efficient and reliable transportation solutions. Join us in our mission to redefine urban mobility and make commuting a seamless experience.
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Responsibilities:
- Team Leadership: Lead and inspire a team of customer service representatives, fostering a positive and collaborative work environment. Provide guidance, support, and training to ensure the team consistently delivers exceptional customer service.
- Issue Resolution: Oversee the resolution of customer inquiries, concerns, and escalations. Utilize problem-solving skills to address complex issues promptly and effectively, ensuring customer satisfaction and loyalty.
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Skills:
- Leadership: Proven ability to lead and motivate a team, promoting a culture of excellence and accountability.
- Communication: Excellent verbal and written communication skills, with the ability to articulate ideas clearly and concisely.
- Problem-Solving: Strong analytical and problem-solving skills, with the ability to make sound decisions in a dynamic and fast-paced environment.
Hiring organization
Date posted
November 9, 2023
Valid through
March 31, 2024
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