Position title
Rapido Recruitment 2023 - Latest Vacancy - Help Desk Post
Job Location
India
Remote work from: India
Base Salary
USD11,500-USD19,500 Per month
Qualifications
Graduation
Employment Type
Full-time
Description
Rapido Recruitment 2023
Rapido is India's leading bike taxi platform, revolutionizing the way people commute by offering a convenient, economical, and eco-friendly alternative. We are on a mission to make daily commuting easy and accessible for everyone. Join us in our journey to transform urban mobility!
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Responsibilities:
- Operational Excellence:
- Lead and manage day-to-day operations to ensure seamless functioning of Rapido's bike taxi services.
- Implement and optimize operational processes, focusing on efficiency and customer satisfaction.
- Collaborate with cross-functional teams to streamline communication and enhance overall operational performance.
- Driver Management:
- Recruit, train, and manage a fleet of bike taxi riders/drivers, ensuring they adhere to company standards and customer service expectations.
- Implement strategies to enhance driver engagement, satisfaction, and retention.
- Conduct regular performance reviews and provide constructive feedback to drivers for continuous improvement.
- Safety and Compliance:
- Oversee and enforce safety protocols and regulatory compliance to ensure a secure environment for both riders and drivers.
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Skills:
- Leadership:
- Proven experience in leading and managing teams, demonstrating strong leadership skills.
- Ability to inspire and motivate teams toward achieving operational excellence.
- Excellent decision-making and problem-solving abilities.
- Communication:
- Strong verbal and written communication skills to facilitate effective collaboration among teams.
- Ability to communicate effectively with drivers, customers, and internal stakeholders.
- Comfortable using technology for communication and reporting.
- Analytical Thinking:
- Analytical mindset with the ability to interpret data and make data-driven decisions.
- Proficient in using analytics tools to identify trends, opportunities, and areas for improvement.
- Strong organizational skills with attention to detail.
Hiring organization
Date posted
December 11, 2023
Valid through
March 31, 2024
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