Patanjali Recruitment 2023

Patanjali is looking for a passionate and customer-oriented Customer Service Manager to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and leadership skills. You will be responsible for managing a team of customer service representatives, developing and implementing customer service policies and procedures, and ensuring that Patanjali's customers receive the highest level of service possible.

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Responsibilities

• Manage and develop a team of customer service representatives
• Develop and implement customer service policies and procedures
• Oversee the day-to-day operations of the customer service department
• Resolve customer complaints and issues
• Ensure that customers receive a high level of service
• Track and analyze customer service metrics
• Report on customer service performance to senior management

Patanjali Jobs Near Me

Skills

• Excellent customer service and communication skills
• Strong leadership and management skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and office software
• Knowledge of Patanjali products and services (a plus)

Qualifications

• Bachelor's degree in business administration or a related field
• 2+ years of experience in a customer service management role

Experience

• Experience in managing and developing a team of customer service representatives
• Experience in developing and implementing customer service policies and procedures
• Experience in resolving customer complaints and issues
• Experience in tracking and analyzing customer service metrics
• Experience in reporting on customer service performance to senior management