Mother Dairy Recruitment 2023

We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative at Mother Dairy. As the first point of contact for our valued customers, you will play a crucial role in ensuring their satisfaction and enhancing their overall experience with our products and services.

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Responsibilities:

1. Customer Interaction and Issue Resolution:
   • Engage with customers in a courteous and professional manner, addressing inquiries, resolving issues, and providing accurate information about Mother Dairy products and services.
   • Proactively identify customer needs, offer suitable solutions, and ensure a positive interaction throughout the customer journey.
   • Collaborate with cross-functional teams to resolve complex customer concerns and escalations promptly.
2. Order Processing and Logistics Coordination:
   • Efficiently process customer orders, ensuring accuracy and timeliness in delivery.

Mother Dairy Jobs Near Me

Skills:

1. Excellent Communication Skills:
   • Strong verbal and written communication skills with the ability to convey information clearly and professionally.
   • Active listening skills to understand customer needs and concerns effectively.
2. Problem-Solving Abilities:
   • Proven ability to analyze and solve customer issues promptly and effectively.