Position title
Mother Dairy Recruitment 2023 - New Jobs - Customer Service Post
Job Location
India
Remote work from: India




Base Salary
USD13,500`-USD20,500 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Mother Dairy Recruitment 2023

We are seeking a dedicated and customer-centric individual to join our team as a Customer Service Representative at Mother Dairy. As a key point of contact between the company and our valued customers, you will play a crucial role in ensuring a positive and seamless experience for all.

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Responsibilities:

  1. Customer Engagement:
    • Interact with customers via multiple channels, including phone, email, and social media, to address inquiries, provide product information, and resolve concerns promptly.
    • Cultivate positive relationships with customers by actively listening to their needs, offering solutions, and ensuring their overall satisfaction with Mother Dairy products and services.
  2. Issue Resolution:
    • Investigate and resolve customer complaints or issues, demonstrating a problem-solving mindset and a commitment to delivering timely and effective solutions.
    • Collaborate with cross-functional teams to escalate and resolve complex problems, ensuring a smooth resolution process for the customer.



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Skills:

  1. Effective Communication:
    • Exceptional verbal and written communication skills, with the ability to articulate information clearly and concisely to diverse audiences.
    • Active listening skills to understand customer needs and concerns, fostering positive interactions.
  2. Empathy and Patience:
    • Demonstrated empathy towards customer concerns, coupled with the ability to remain patient and composed in challenging situations.
Important Links

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Date posted
November 15, 2023
Valid through
March 31, 2024
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Position: Mother Dairy Recruitment 2023 - New Jobs - Customer Service Post

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