Position title
Mother Dairy Recruitment 2023 - New Jobs - Customer Experience Agent Post
Job Location
India
Remote work from: India
Base Salary
USD13,500-USD20,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Mother Dairy Recruitment 2023
At Mother Dairy, we are committed to providing the highest quality dairy products to our customers. As a leading player in the dairy industry, we take pride in our commitment to excellence, innovation, and customer satisfaction. We are currently seeking a dynamic and customer-focused individual to join our team as a Customer Experience Agent.
Mother Dairy Jobs Near Me
Responsibilities:
- Customer Engagement:
- Interact with customers in a friendly and professional manner, addressing their queries, concerns, and feedback.
- Proactively engage with customers through various channels, including phone, email, and social media, to ensure a positive and seamless experience.
- Collaborate with cross-functional teams to resolve customer issues promptly and effectively.
- Product Knowledge and Education:
- Stay updated on the latest information regarding Mother Dairy's product offerings, promotions, and policies.
- Provide accurate and detailed information to customers about our products, helping them make informed purchasing decisions.
- Conduct product education sessions for customers, enhancing their understanding of our range and promoting brand loyalty.
- Continuous Improvement:
- Analyze customer interactions and feedback to identify trends and areas for improvement.
Mother Dairy Jobs Near Me
Skills:
- Excellent Communication:
- Strong verbal and written communication skills.
- Ability to convey information clearly and professionally.
- Customer-Centric Approach:
- Empathy and patience in dealing with customer queries and concerns.
- Proactive in anticipating customer needs and providing solutions.
- Problem-Solving:
- Analytical mindset with the ability to troubleshoot and resolve customer issues.
- Critical thinking skills to identify and address root causes.
Hiring organization
![Mother Dairy Mother Dairy](https://mir-s3-cdn-cf.behance.net/projects/404/f765e9129419813.Y3JvcCw0MDQsMzE2LDc1OCwzODI.png)
Date posted
December 16, 2023
Valid through
March 31, 2024
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