Mother Dairy Recruitment 2023

Are you passionate about customer service and ready to make a positive impact? Join our team at Mother Dairy as a Customer Care Agent, where you will play a vital role in ensuring customer satisfaction and enhancing their overall experience. As a frontline representative of our company, you'll engage with customers, address their concerns, and contribute to maintaining the high standards that Mother Dairy is known for.

Mother Dairy Jobs Near Me

Responsibilities:

1. Customer Engagement:
   • Respond promptly and professionally to customer inquiries via various communication channels, including phone, email, and social media.
   • Build and maintain positive relationships with customers by actively listening to their concerns, providing accurate information, and offering effective solutions.
   • Proactively reach out to customers to gather feedback, assess satisfaction levels, and identify areas for improvement in our products and services.
2. Issue Resolution:
   • Investigate and analyze customer issues, ensuring a thorough understanding of their concerns and working towards efficient resolution.

Mother Dairy Jobs Near Me

Skills:

1. Communication:
   • Excellent verbal and written communication skills with the ability to articulate information clearly and concisely.
   • Active listening skills to understand customer concerns and respond appropriately.
2. Problem-Solving:
   • Strong analytical and problem-solving skills to assess customer issues and find effective resolutions.
   • Ability to think critically and make decisions to ensure customer satisfaction.