Mother Dairy Recruitment 2023

Are you passionate about delivering exceptional customer service and eager to kickstart your career in a dynamic and customer-focused environment? As a Customer Service Trainee at Mother Dairy, you will play a pivotal role in ensuring our customers receive top-notch service, which is a cornerstone of our brand.

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Responsibilities:

1. Customer Support: Provide outstanding customer support by answering inquiries, resolving issues, and offering assistance through various communication channels, including phone, email, and live chat.
2. Order Processing: Efficiently process customer orders, ensuring accuracy and timeliness. Collaborate with our logistics and production teams to guarantee on-time delivery and excellent order fulfillment.

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Skills:

1. Effective Communication: Strong verbal and written communication skills to interact with customers courteously and professionally, as well as collaborate with internal teams.
2. Problem-Solving: The ability to think on your feet, identify customer needs, and resolve issues with a solution-oriented mindset.
3. Team Player: Collaborative attitude to work seamlessly with colleagues and contribute to a positive work environment.

Qualifications:

• High school diploma or equivalent is required.
• Previous customer service experience is a plus but not mandatory.
• Proficiency in using customer service software and tools.