Position title
Meesho Recruitment 2023 - Latest Jobs - Customer Service Supervisor Post
Job Location
India
Remote work from: India




Base Salary
USD10,000-USD19,000 Per month
Qualifications

Any Graduate

Employment Type
Full-time





Description

Meesho Recruitment 2023

Meesho is seeking a dynamic and experienced Customer Service Supervisor to join our team and help drive our commitment to customer satisfaction. As a Customer Service Supervisor, you will be responsible for overseeing the day-to-day operations of our customer support team, ensuring that we provide exceptional service to our customers. You will also be responsible for training and developing your team members, and for identifying and implementing process improvements.

Meesho Career

Responsibilities:

  1. Oversee the day-to-day operations of the customer support team
  2. Provide coaching and mentorship to customer support representatives
  3. Train and develop customer support representatives
  4. Identify and implement process improvements
  5. Monitor customer satisfaction metrics
  6. Escalate complex customer issues to management
  7. Stay up-to-date on customer service trends and best practices



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Skills:

  1. Excellent communication and interpersonal skills
  2. Ability to work independently and as part of a team
  3. Strong problem-solving and decision-making skills
  4. Proven ability to manage and motivate a team
  5. Experience with customer service software and tools
  6. Familiarity with customer service metrics and analytics
Important Links

Find the Link in Apply Now Button



Date posted
November 17, 2023
Valid through
March 31, 2024
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Position: Meesho Recruitment 2023 - Latest Jobs - Customer Service Supervisor Post

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