Position title
Meesho Recruitment 2023 - Daily Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India
Base Salary
USD12,500-USD17,500 Per month
Qualifications
Any Graduate
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is seeking a passionate and customer-oriented Customer Support Analyst to join our growing team. As a Customer Support Analyst, you will play a crucial role in ensuring that our customers receive exceptional support and have a positive experience with Meesho. You will be responsible for handling customer inquiries, resolving issues promptly, and providing personalized assistance to ensure customer satisfaction.
Meesho Career
Responsibilities:
- Provide exceptional customer support via phone, email, and chat
- Handle a high volume of customer inquiries and resolve issues efficiently
- Proactively identify and address customer issues to prevent escalation
- Analyze customer feedback and identify trends to improve customer experience
- Document and share knowledge to improve team efficiency
- Train and mentor new customer support representatives
Jobs Near Me
Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficient in Microsoft Office Suite
- Familiarity with e-commerce industry and Meesho platform
Hiring organization
![Meesho Meesho](https://images.moneycontrol.com/static-mcnews/2023/06/Meesho-682x435.jpg)
Date posted
November 17, 2023
Valid through
March 31, 2024
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