Position title
Meesho Recruitment 2023 - All India Jobs - Customer Support Analyst Post
Job Location
India
Remote work from: India
Base Salary
USD13,000-USD21,000 Per month
Qualifications
12th Pass
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is looking for a passionate and customer-oriented Customer Support Analyst to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Meesho customers, from the moment they contact support to the moment their issue is resolved.
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Responsibilities
- Respond to customer inquiries and complaints promptly and professionally
- Investigate and resolve customer issues in a timely and efficient manner
- Provide customers with accurate and up-to-date information on Meesho products and services
- Collect and analyze customer feedback to identify areas for improvement
- Escalate complex customer issues to the appropriate team members
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Skills and Qualifications
Skills
- Excellent customer service and communication skills
- Strong problem-solving and analytical skills
- Ability to work independently and as part of a team
- Proficiency in using computers and customer service software
- Knowledge of Meesho products and services (a plus)
Qualifications
- Bachelor's degree in customer service, business, or a related field
- 1+ year of experience in customer support (a plus)
Hiring organization
Date posted
October 26, 2023
Valid through
March 31, 2024
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