Position title
Meesho Recruitment 2023 - All India Jobs - Customer Service Representative Post
Job Location
India
Remote work from: India
Base Salary
USD13,000-USD21,000 Per month
Qualifications
12th Pass
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is looking for a passionate and customer-oriented Customer Service Representative to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Meesho customers, from the moment they place an order to the moment it arrives at their door.
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Responsibilities
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- Answer customer questions and concerns about Meesho's products, services, and policies
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- Resolve customer issues in a timely and efficient manner
- Provide support to customers through a variety of channels, including phone, email, and chat
- Collect and analyze customer feedback to identify areas for improvement
- Stay up-to-date on the latest Meesho products and services to provide accurate and informed information to customers
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Skills and Qualifications
Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and customer service software
- Knowledge of Meesho's products and services (a plus)
Qualifications
- High school diploma or equivalent
- 1+ year of experience in customer service (a plus)
Hiring organization
Date posted
October 30, 2023
Valid through
March 31, 2024
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