Meesho Recruitment 2022

Meesho is looking for a passionate and experienced Customer Executive to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with a strong understanding of customer service principles and practices. You will be responsible for providing excellent customer service to Meesho's sellers and buyers, and for helping them to resolve their issues quickly and efficiently.

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Responsibilities:

• Provide excellent customer service to Meesho's sellers and buyers through phone, chat, and email
• Answer customer questions and resolve their issues
• Provide product and service information
• Process orders and returns
• Escalate complex issues to the appropriate team
• Track and report on customer satisfaction metrics

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Skills:

• High school diploma or equivalent
• 1+ years of experience in a customer service role
• Strong understanding of customer service principles and practices
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team

Qualifications:

• Competitive salary and benefits package
• Opportunities for professional development and growth
• Collaborative and supportive work environment
• Chance to work for a leading Indian social commerce company that is making a difference in the lives of millions of people
• Diverse and inclusive workplace