Position title
Meesho Recruitment 2023 - All India Jobs - Customer Care Associate Post
Job Location
India
Remote work from: India
Base Salary
USD13,000-USD21,000 Per month
Qualifications
12th Pass
Employment Type
Full-time
Description
Meesho Recruitment 2023
Meesho is looking for a passionate and customer-oriented Customer Care Associate to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing support to Meesho's customers through a variety of channels, including email, phone, and social media.
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Responsibilities
- Respond to customer inquiries and concerns in a timely and professional manner
- Resolve customer issues quickly and efficiently
- Provide accurate and up-to-date information about Meesho's products and services
- Collect and document customer feedback
- Escalate complex issues to the appropriate team members
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Skills and Qualifications
Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and office software
- Knowledge of Meesho's products and services (a plus)
Qualifications
- High school diploma or equivalent
- 0-1 year of experience in customer service (a plus)
Hiring organization
Date posted
October 25, 2023
Valid through
March 31, 2024
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