Lenskart Recruitment 2023

Lenskart is looking for a passionate and customer-oriented Front Office Executive to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for greeting customers, answering their questions, and providing them with the best possible shopping experience.

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Responsibilities

• Greet customers warmly and professionally
• Answer customer questions about Lenskart products and services
• Process customer orders and payments
• Help customers to choose the right eyewear for their needs
• Resolve customer issues and complaints in a timely and professional manner
• Maintain a clean and organized front office area

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong organizational and time management skills
• Proficiency in using computers and customer service software
• Knowledge of Lenskart products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus)

Experience

• Experience in working with a variety of customers
• Experience in handling customer inquiries and complaints
• Experience in using customer service software