Position title
Lenskart Recruitment 2023 - All India Job - Help Desk Post
Job Location
India
Remote work from: India
Base Salary
USD16,000-USD24,000 Per month
Qualifications
Graduation
Employment Type
Full-time
Description
Lenskart Recruitment 2023
Lenskart is looking for a passionate and customer-oriented Help Desk Specialist to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing technical support and assistance to Lenskart customers, both over the phone and in person.
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Responsibilities:
- Answer customer questions and concerns about Lenskart products and services
- Troubleshoot technical problems with Lenskart products and services
- Provide assistance with Lenskart orders and returns
- Resolve customer issues and complaints in a timely and professional manner
- Collect and analyze customer feedback to identify areas for improvement
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Skills
- Excellent customer service and communication skills
- Ability to work independently and as part of a team
- Strong problem-solving and analytical skills
- Proficiency in using computers and customer service software
- Knowledge of Lenskart products and services (a plus)
Qualifications
- High school diploma or equivalent
- 1+ year of experience in customer service (a plus)
Hiring organization
Date posted
October 30, 2023
Valid through
February 29, 2024
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