Lenskart Recruitment 2023

Lenskart is looking for a passionate and customer-oriented Concierge to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for providing a personalized and exceptional experience to Lenskart customers, from the moment they walk into our store to the moment they leave.

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Responsibilities:

• Welcome and assist customers with their eyewear needs
• Provide information and advice on Lenskart products and services
• Process customer orders
• Answer customer questions and concerns
• Resolve customer issues and complaints in a timely and professional manner
• Collect and analyze customer feedback to identify areas for improvement

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and customer management software
• Knowledge of eyewear products and services (a plus)

Qualifications

• High school diploma or equivalent
• 1+ year of experience in customer service (a plus) Qualification for freshers: Freshers are welcome to apply for this role, but they may need to undergo additional training to develop the necessary skills and experience.