Lenskart Recruitment 2024

As a Collection Agent at Lenskart, you will be responsible for contacting customers who have defaulted on their payment plan. Your goal will be to recover the money owed to the company.

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Responsibilities

Debt Recovery: Contact customers to secure payment and negotiate payment plans.
Record Keeping: Keep accurate records of customer interactions and update account status.
Customer Service: Provide excellent customer service while dealing with customers.
Compliance: Ensure all collections activities are compliant with legal and company standards.

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Skills

Communication Skills: Excellent written and verbal communication skills.
Negotiation Skills: Ability to negotiate payment plans with customers.
Organizational Skills: Ability to manage multiple tasks and deadlines.
Problem-Solving Skills: Ability to resolve issues and conflicts with customers.

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