Lenskart Recruitment 2024

As a Customer Care Agent at Lenskart, you will be an essential part of our customer support team, ensuring that our customers receive exceptional service and assistance. Your role involves actively engaging with customers through various communication channels, including phone, email, live chat, and social media. Here’s a comprehensive job description tailored to meet your requirements:

Lenskart Careers

Responsibilities:

1. 1. Customer Interaction:
      • Offer prompt, courteous assistance and have meaningful conversations with potential customers.
      • Actively understand their needs and provide relevant information about Lenskart’s products or services.
   2. Communication Channels:
      • Handle customer inquiries via phone calls, emails, live chat, and social media platforms.
      • Resolve issues efficiently and maintain a positive customer experience.

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Lenskart Jobs Near Me

Skills:

1. • Bachelor’s degree in any field.
   • Excellent communication skills (both verbal and written).
   • Customer-centric mindset and empathy.
   • Ability to handle multiple inquiries simultaneously.
   • Freshers are welcome! Prior internships or coursework related to customer service is a plus.

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