Lenskart Recruitment 2024

We are looking for a Customer Care Executive to join our team. You will be the first point of contact for our customers, handling inquiries and providing support via phone, email, and chat.

Lenskart Careers

Responsibilities:

1. 1. Handle customer inquiries, troubleshoot and resolve issues promptly.
   2. Provide product/service information by answering questions and offering assistance.
   3. Improve customer service experience, create engaged customers and facilitate organic growth.
   4. Take ownership of customers issues and follow problems through to resolution.

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Skills:

1. • Proven customer support experience or experience as a Client Service Representative.
   • Strong phone contact handling skills and active listening.
   • Familiarity with CRM systems and practices.
   • Excellent communication and presentation skills.

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