Flipkart Recruitment 2024

Flipkart is looking for a customer service executive who can provide excellent support to our customers and ensure their satisfaction. As a customer service executive, you will be responsible

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Responsibilities:

1. 1. Handling customer queries and complaints through phone, email, chat, and social media platforms.
   2. Providing accurate information about products, orders, deliveries, returns, and refunds.
   3. Resolving customer issues and escalating them to the relevant departments when needed.
   4. Maintaining a positive and professional attitude towards customers and colleagues.

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Skills:

1. A bachelor’s degree or equivalent qualification in any field.
2. Excellent communication and interpersonal skills in Hindi and English.
3. Proficiency in using computers and online tools.
4. A customer-oriented and problem-solving mindset.
5. Ability to work under pressure and multitask.

Tags

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