Infosys Recruitment 2023

Infosys is looking for a highly motivated and results-oriented Collections Manager to join our growing team. The ideal candidate will have a strong understanding of collections principles and experience in managing and recovering delinquent accounts. You will be responsible for developing and implementing strategies to improve collection performance, leading a team of collectors, and managing customer relationships.

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Responsibilities

• Develop and implement strategies to improve collection performance
• Lead a team of collectors and manage their workload
• Manage customer relationships and resolve disputes
• Track and report on collection performance
• Ensure compliance with all applicable laws and regulations

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Skills and Qualifications

Skills

• Strong understanding of collections principles and practices
• Experience in managing and recovering delinquent accounts
• Ability to lead and motivate a team
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Proficiency in using Microsoft Office Suite

Qualifications

• Bachelor's degree in Business Administration, Finance, or a related field
• 3+ years of experience in a collections role
• Supervisory experience (a plus)