Flipkart Recruitment 2024

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment? If so, then a career as a Help Desk Worker at Flipkart might be the perfect fit for you!

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Responsibilities:

• Respond to customer inquiries via email, chat, and phone, providing prompt and accurate information.
• Troubleshoot customer concerns related to orders, accounts, payments, returns, and product information.
• Proactively identify and resolve customer issues, ensuring a positive resolution.
• Uphold Flipkart's high standards for customer service by providing courteous, professional, and helpful interactions.

   

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Skills:

• Excellent communication and interpersonal skills, both written and verbal.
• Ability to actively listen, empathize with customer concerns, and build rapport.
• Strong problem-solving skills with a focus on finding effective solutions.
• Proficiency in using computers and navigating various software applications.
• Time management skills to prioritize tasks and meet deadlines in a fast-paced environment.

Tags

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