Flipkart Recruitment 2023

Flipkart is looking for a Customer Service Manager to join our growing team and help us provide excellent customer service to our customers. The ideal candidate will have strong customer service and leadership skills, as well as experience in managing a customer service team. They should also be able to develop and implement customer service strategies, track and measure customer satisfaction, and motivate and inspire their team.

Flipkart Jobs Near Me

Responsibility

• Develop and implement customer service strategies
• Manage a team of customer service representatives
• Track and measure customer satisfaction
• Identify and resolve customer service issues
• Provide coaching and support to customer service representatives
• Work with other teams within Flipkart to improve the customer experience

Flipkart Jobs Near Me

• Bachelor's degree in Business Administration, Customer Service, or a related field
• 3+ years of experience in a customer service management role
• Strong customer service and leadership skills
• Ability to develop and implement customer service strategies
• Ability to track and measure customer satisfaction
• Ability to motivate and inspire a team
• Proficiency in Microsoft Office Suite