Flipkart Recruitment 2023

Flipkart is looking for a passionate and customer-oriented Chat Bot Staff to join our growing team. The ideal candidate will be a highly motivated and results-oriented individual with excellent customer service and communication skills. You will be responsible for monitoring and maintaining Flipkart's chat bot platform, responding to customer inquiries and feedback, and identifying and resolving chat bot issues.

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Responsibility

• Monitor and maintain Flipkart's chat bot platform, ensuring that it is up and running and functioning properly
• Respond to customer inquiries and feedback in a timely and professional manner
• Identify and resolve chat bot issues
• Gather and analyze customer feedback to identify areas for improvement
• Work with other teams to develop and implement new chat bot features and functionality

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Skills

• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Proficiency in using computers and chat bot software
• Knowledge of Flipkart products and services (a plus)

Qualifications

• High school diploma or equivalent
• Fresher